Certificate of Achievement
has completed the following course:
This online course covered key leadership practices that underpin successful change and how to identify and communicate with key stakeholders throughout the process. We looked at understanding employee needs and the emotions of change, and building trust through the adoption of ethical practices. In addition, communication styles, building an effective dialogue and ensuring a successful ongoing implementation of change, were also explored.
Educators:- Dr Julie Hodges
(Associate Professor (teaching) in Management)
Durham University
Learning outcomes
- Describe the role of leadership in organisational change
- Explain ways to gain commitment from people during change
- Identify ways to sustain change through people
- Describe an approach that will enable change to be sustained
Syllabus
Week 1: Preparing for change
- Six key leadership practices to underpin successful change
- Identifying people-focussed benefits
- Appreciating different perspectives of change
- Identifying, analysing and communicating to key people (stakeholders) affected by the change
Week 2: During change
- Recognising the emotions of, and responses to, change
- Communication styles
- Creating an effective dialogue
- Involving people in the change process
Week 3: Sustaining change
- Monitoring the implementation of change
- Protecting the change from risks and threats
- Sharing practical examples to address issues
You may cross check the certificate after clicking on this link.
No comments:
Post a Comment
If you want to make any comment please comment your valuable thoughts. Please do not enter any spam in the comment box.